ISO 10001-2007 Certification in Betafo, antananarivoISO 10001:2007 guides planning, designing, developing, implementing, maintaining, and improving customer satisfaction codes of conduct. ISO 10001:2007 applies to product-related codes containing promises made to customers by an organization concerning its behavior. Such promises and related provisions are aimed at enhanced customer satisfaction. ISO 10001:2007 is intended for use by organizations regardless of type, size, and product provided, including organizations that design customer satisfaction codes of conduct for use by other organizations. ISO 10001:2007 does not prescribe the substantive content of customer satisfaction codes of conduct, nor does it address other types of codes of conduct, such as those that relate to the interaction between an organization and its personnel, or between an organization and its suppliers. It is aimed at customer satisfaction codes of conduct concerning individual customers purchasing or using goods, property, or services for personal or household purposes, although it applies to all customer satisfaction codes of conduct. otabuglobal.com is an IAF and IAS accredited certification body to provide Customer Satisfaction & Quality Management System certification to organizations who have demonstrated that they have implemented a system for the management of various kinds of Customer & Interested Parties’ feedbacks. It issues ISO 10001-2017 Certification in the Betafo, antananarivo. ISO 10001-2017 applies to external customers only and can be used by any organization no matter the industry. ISO 10001-2007 Certification near Betafo, antananarivo
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